Welcome to Dowe & Wagner, Inc
As a leading AC Service and HVAC Maintenance company serving the Greater Chicago area, Dowe & Wagner, Inc. is committed to providing top-notch service for all your heating and cooling needs. Here’s what you can expect during your first visit with our experienced technicians:
1. Scheduling Your Appointment
When you contact our office to schedule your first visit, our friendly staff will:
- Ask about your specific HVAC concerns
- Provide a convenient appointment time
- Give you an estimated duration for the service call
2. Technician Arrival
On the day of your appointment, our uniformed technician will:
- Arrive promptly within the scheduled timeframe
- Introduce themselves and present proper identification
- Wear protective footwear to keep your home clean
3. Initial Assessment
Your technician will begin by:
- Listening to your concerns about your HVAC system
- Asking questions about your home’s heating and cooling history
- Performing a visual inspection of your equipment
4. Diagnostic Process
Depending on your specific needs, the technician may:
- Conduct a thorough examination of your HVAC system
- Use specialized tools to diagnose any issues
- Explain their findings in clear, easy-to-understand terms
5. Service and Solutions
After the diagnosis, your technician will:
- Recommend appropriate repairs or maintenance
- Provide upfront pricing for any necessary work
- Perform repairs or maintenance with your approval
6. Follow-up and Future Planning
Before leaving, our technician will:
- Answer any remaining questions you may have
- Offer tips for maintaining your HVAC system
- Discuss the benefits of regular maintenance plans
At Dowe & Wagner, Inc., we strive to make your first visit a positive experience that sets the foundation for a long-lasting relationship. Our goal is to ensure your home’s comfort and efficiency for years to come.
